Urban logistics
Last Mile Delivery
Slots, density, and first-attempt success across metro corridors.
Slot-based
Delivery
Digital POD
Proof
Re-attempt tracked
Attempts
Metro & Tier-2
Coverage
- Slot Adherence
- First-Attempt Success
- Urban Density Routes
- POD Discipline
How it runs
From hub to doorstep
- 1
Step 1
Service design
Define pin clusters, windows, and success metrics.
- 2
Step 2
Dispatch
Allocate riders or vehicles against cut-offs.
- 3
Step 3
Deliver
Execute with live status and customer communication.
- 4
Step 4
Close the loop
POD, exceptions, and next-day improvement actions.
Benefits
What makes regional delivery stick
Primary outcome
Window discipline
Appointment slots and hyperlocal SLAs for time-critical drops.
Brand experience
Careful handling and clean POD for customer-facing deliveries.
Dark store support
Replenishment and outbound designed for quick commerce tempos.
Exception clarity
Failed delivery reasons captured and fed back to ops quickly.
“Genex is a promising startup with a strong understanding of the logistics industry. Their biggest strength is the human touch, the team stays personally involved and is always flexible in resolving issues quickly. They don't just rely on systems; they focus on customer satisfaction and practical solutions. A reliable logistics partner that I highly recommend.”

Abdul Razzak
Operations Leader, Meolaa
FAQ
Questions about last mile
We prioritise metro and NCR clusters for hyperlocal speed, and extend via partners for broader coverage. Contact us to confirm lane availability for your routes.
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